This Shipping Policy applies to orders placed through vsufim.com.
We currently ship orders to addresses within the:
United States
Please make sure your shipping address is complete and accurate before submitting your order.
Orders are normally processed within:
1–3 business days
Business days are Monday through Friday, excluding public holidays.
Order processing time is separate from shipping transit time.
We currently offer the following shipping options:
| Shipping Method | Estimated Transit Time | Shipping Fee |
|---|---|---|
| Standard Shipping | 10–15 business days | Free |
| Express Shipping | 7–10 business days | $15.99 |
We offer:
Free Standard Shipping on All Orders
There is no minimum order value required for standard shipping.
The total estimated delivery time consists of:
Order Processing Time + Shipping Transit Time
For example:
These are estimated delivery periods rather than guaranteed delivery dates.
Delivery may occasionally take longer due to circumstances outside our reasonable control, such as carrier delays, weather conditions, public holidays, customs processing, or incorrect delivery information.
Any applicable shipping charge will be displayed during checkout before the customer completes payment.
Standard Shipping is free.
Express Shipping costs $15.99 per order.
VSUFIM does not currently charge customers additional customs duties or import taxes at checkout for orders shipped under this policy.
Customers will not be charged any undisclosed shipping fees by VSUFIM after an order has been placed.
When tracking information is available, it may be sent to the email address used when placing the order.
Tracking information may take some time to update after the shipment has been handed to the carrier.
Customers are responsible for providing accurate shipping information.
If you notice an error in your shipping address, please contact us as soon as possible at:
We will try to assist before the order is shipped. However, once an order has been dispatched, changes may no longer be possible.
If your order has not arrived within the expected delivery period, please contact:
Please include your order number so we can review the shipment information.
For questions regarding shipping:
Email: support@vsufim.com
Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)
Address:
Room 5031, 5th Floor
No. 45, Hoi Yuen Road
Kwun Tong, Hong Kong
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